Billing:
* All rides are billed to the customer’s credit card or corporate account numbers. Car Lux NY Inc. accepts the following cards: Visa, Master Card, Discover Card, Amex.
* A $ 3.00 Fuel, $ 3.00 service charge will be added to all jobs
* A 20% Gratuity will be billed to all rides. Gratuity is calculated on the base fare, stop time, wait time will be added and itemized on the customer’s billing statement.
* The following additional charge will be itemized on the customer’s billing statement when applicable: Tolls, Parking or any other applicable expense occur.
* Applicable taxes will be charge as required.
* All published rates are subject to change without notice.
* All rates are calculated in the local currency and billed in U.S dollars at the prevailing exchange rate.
Wait Time / Stop Time:
* 30 Minutes of free waiting time given on all domestic flights from the official posted arrival time. 45 Minutes of free waiting time given on all International flights from the official posted time. Additional waiting time will be calculated in increments 15 minutes at the vehicle’s hourly rate. 20% gratuity, tolls and parking are additional.
* For all other reservations, 5 minutes of free wait time is given. Any additional wait time
will be charge in 15 minute increments based on the hourly rate for the particular vehicle.
* Car Lux NY Inc. does not monitor private flights, therefore, wait time will be
charged as incurred for any passenger arriving on a private plane that is delayed by more
than 5 minutes.
*Car Lux NY Inc. does not monitor train schedules, therefore, wait time will be charge as incurred for any passenger arriving by the train that is delayed by more than 5 minutes.
*Passenger requested stops on route during a point-to-point reservation will be charge
$20.00 per stop for maximum of 5 minutes, and charge will revert to Car Lux NY Inc. hourly rate after 5 minutes.
*Passenger request stops off route for point-to-point reservations, additional charge will according to point to point rates.
Cancellation:
* Cancellation of sedans and SUVs with FOUR HOURS (4 HRS) NOTICE OR LESS from scheduled pick-up will result in a full charge equal to base fare price of the trip plus the 20% gratuity.
* Cancellation of stretch limousine with TWO DAYS (2 DAYS) NOTICE OR LESS from date of service will be charged with vehicle hourly minimum.
* Cancellation of Hummer H2, Stretch SUV limousine, limousine party buses, vans/ mini buses with THREE DAYS (3 DAYS) NOTICE OR LESS from the date of service will be charged the full contract amount. In cases of no existing contract, the vehicle’s hourly minimum will be charged.
* Cancellation of coordinators with TWO DAYS (2DAYS) NOTICE OR LESS will be charged at the full rates.
*Cancellation of PROM and WEDDING contract with THREE DAYS (3 DAYS) NOTICE OR LESS from date of service will be charged the full contract amount. In cases of no existing contract, the vehicle’s Hourly minimum will be charged.
No Show:
A ‘NO SHOW’ fee equal to the base fare price of the trip plus 20% gratuity plus applicable wait time will be charged when the passenger fails to arrive at the designated location.
* To avoid ‘NO SHOW’ fee call 1-866-658-0011 if you cannot locate your vehicle.
Holidays:
* A 20% Holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on:
*New Year’s Eve and Day
*Thanksgiving Eve and Day
*Christmas Eve and Day
Other:
* Car Lux NY Inc. shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
* Car Lux NY Inc. has no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.
* All vehicles are No-Smoking.
CAR LUX NY INC. RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DESCRETION OF CarLuxLimo.NO UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM A 1 NEW YORK LIMOUSINE INC.I/WE HAVE READ THIS AGREEMENT AND AGREE TO ABIDE BY AND BE BOUND BY ITS TERMS.
